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- Shipping Policy
Thank you for shopping with Liangxi District Black Dog Consulting Department. We strive to provide you with the best shopping experience, and our shipping policy is designed to ensure that your orders arrive in a timely and secure manner.
1. Shipping Methods
We offer several reliable shipping options to suit your needs, including:
- USPS
- FedEx
- UPS
- DHL
- Other shipping carriers as needed.
2. Shipping Time
- Processing Time: Orders are typically processed within 1-3 business days after payment is received. Processing time may vary depending on stock availability.
- Shipping Time: The delivery time will depend on the shipping method chosen and your location. Standard shipping typically takes 5-7 business days for domestic orders, and 7-15 business days for international orders. Expedited shipping options are available at checkout for faster delivery.
3. Shipping Rates
Shipping costs are calculated based on your location and the shipping method selected at checkout. You will see the total shipping charge before completing your order.
4. Order Tracking
Once your order is shipped, we will send you a tracking number and carrier information via email, so you can monitor the progress of your shipment.
5. International Shipping
We offer international shipping to select countries. Shipping times and rates will vary depending on the destination. Customers are responsible for any customs duties, taxes, or import fees associated with international shipments.
6. Shipping Restrictions
- We only ship to valid and deliverable addresses. Please double-check your shipping information at checkout.
- We are unable to ship to P.O. Boxes or APO/FPO addresses.
7. Lost or Damaged Items
We take great care in packaging your items securely. However, if your order arrives damaged or is lost during transit, please contact us immediately at [email protected]. We will work with the carrier to resolve the issue and ensure that you receive your product in good condition.
8. Address Changes
If you need to update your shipping address after placing an order, please contact us as soon as possible. Once your order has been shipped, we are unable to make changes to the shipping address.
9. Shipping Delays
While we strive for timely delivery, certain factors such as weather, high volume periods (e.g., holidays), and international customs processing may cause delays. We are not responsible for delays caused by shipping carriers or external factors.
10. Contact Us
If you have any questions or need assistance with your order or shipping details, please don’t hesitate to contact us at [email protected].